Frequently Asked Questions

Eagle Aruba Resort is a resort offering spacious one-, two-, and three-bedroom suites and condos near Eagle Beach in Aruba’s low-rise district.

The resort is known for oversized suites with kitchenettes, four on-site pools, multiple dining options, and a short walk to the white sands of Eagle Beach, giving guests space and convenience in a quieter setting.

You can choose from One-Bedroom Premium (King or Two Double beds, with Deluxe and Condo variants), Two-Bedroom Premium (King, Condo, or Penthouse), and Three-Bedroom Premium (Condo or Penthouse) suites.

Yes, the resort highlights that its spacious suites come with kitchenettes for added convenience during your stay.

Guests have access to four swimming pools.

Dining options include Double Down Sports Bar & Grill, Uncle Tony’s Pizza, Dunkin Donuts, Baskin Robbins, and the Villa Market.

Yes, free WiFi is provided in all rooms and public areas.

Free private parking is available on site for all guests.

Yes, an airport shuttle service is offered; surcharges may apply and arrangements should be made at least 72 hours before arrival.

Facilities include a fitness center, tennis court, beach tennis court, BBQ area, wellness services, tours and activities desk, and themed Caribbean Nights entertainment.

Yes, on-site babysitting services are available for families.

Yes, VIVANT SPA is available as a relaxation oasis within the resort.

Check-in begins at 4:00 PM and check-out is required by 11:00 AM.

All guests must present a photo ID and a credit card at check-in.

The minimum age to check in is 18 years, and guests under 18 must be accompanied by a parent or official guardian.

A refundable damage deposit of USD 200 is collected by credit card on arrival and returned in full at check-out after a satisfactory inspection.

Children of all ages are welcome; up to three children aged 11 and under stay free when using existing beds in the parent or guardian’s suite.

Yes, rollaway beds are USD 15 per day and cribs are USD 5 per night.

Dogs up to 40 lbs are welcome for USD 75 per pet per week plus a one-time USD 75 cleaning fee and a USD 175 weekly deposit; service animals are exempt from fees.

Yes, the resort offers non-smoking rooms.

Promotions include a Senior Discount Rate, Early Bird Special, Stay 7 Pay 6 deal, Package Meal Plan, Staycation rates, and a Local Rate.

Eagle Aruba Resort holds a Bronze EarthCheck certification for its sustainability efforts.

An American breakfast is offered, and breakfast can be added during the booking process or on site.

Yes, business services and a dedicated Business Travel program are available to support corporate guests.

Each floor has a washing machine and tumble dryer available for guest use.

The resort lists an Accessibility section and offers connecting rooms upon request.

You may book online via the resort’s website, call +297 587-9000 or toll-free +1 (888) 817-5735, or email reservations@eaglearuba.com.

Credit cards are accepted for all charges, including the required damage deposit.

A Flexible Cancellation Policy is advertised; specific terms are shown during booking based on the chosen rate.

With family-friendly suites, business services, wellness amenities, and proximity to the beach, the resort caters to families, couples, and business travelers alike.

Yes, a car rental desk operates on site for guest convenience.

Guests can enjoy Caribbean Nights shows and Aruba Ray’s Comedy Show hosted at the resort.

Yes, facilities include a tennis court and a beach tennis court, and a golf course is within two miles.

All rooms come with tea and coffee makers.

Breakfast is available but is not automatically included in all rates; you can add it during booking or on site.

The resort participates in Booking.com’s Genius program, offering potential savings to qualifying members.

Yes, a tours and activities desk is available to assist with local excursions and experiences.

Yes, complimentary WiFi is provided throughout the entire property, including rooms and public spaces.

Cribs, babysitting services, family rooms, and multiple pools make the resort suitable for guests traveling with young children.

Yes, connecting rooms are available upon request, subject to availability.

A fully equipped fitness center is available for guest use.

The resort itself is set a short stroll from Eagle Beach, giving guests quick and easy beach access without being directly on the shoreline.

The resort is rated 8.4 out of 10 (Very Good) based on over 2,100 verified guest reviews.

The resort’s three outdoor pools are open daily from 10:00 AM to 10:00 PM.

Yes, Eagle Aruba Resort features a hot tub that guests may use alongside the outdoor pools.

Yes, the Villa Market operates on site, providing groceries and everyday essentials for guests.

Yes, the property provides both contactless check-in and contactless check-out for added convenience and safety.

Yes, guests may use the pool’s sun loungers and umbrellas at no additional cost.

A full American breakfast is available for USD 14.50 per person each day.

Yes, Eagle Aruba Resort features a poolside bar where guests can order drinks while relaxing by the pools.

No. While dogs up to 40 lbs are welcome, they may not be left unattended in the room during your stay.

Yes. The resort offers modern facilities for conferences and social gatherings, including a spacious ballroom equipped with audiovisual gear and an intimate wine-tasting room for smaller events.

All suites include either a patio or a balcony, providing additional outdoor space for guests to relax.

The resort is approximately a 20-minute drive from Queen Beatrix International Airport.

Yes, guests have access to complimentary sun loungers and umbrellas set up on Eagle Beach.

Yes. Divi Village Golf Course is located about 2 km from Eagle Aruba Resort.

The resort’s address is J.E. Irausquin Blvd. #248, Eagle Beach, Aruba, in the island’s low-rise hotel district within walking distance of Eagle Beach.

Yes, a dedicated BBQ area is listed among Eagle Aruba Resort’s on-site recreational facilities and is available for guest use.

The property features 362 completely renovated one-, two-, and three-bedroom suites.

Yes. In addition to the short walk, the resort operates a free beach shuttle for guests who prefer a ride to Eagle Beach.

Guests can enjoy play on eight outdoor tennis courts located on the resort grounds.

Yes. The resort’s pool area features a waterslide beside the children’s pool for added family fun.

Essential Spa by Patricia offers services such as deep-tissue massages, body wraps, and other full-body treatments for relaxation and rejuvenation.

The complimentary in-room WiFi provides speeds of 50 Mbps or higher, suitable for streaming and video calls.

Yes. When you bring a dog (up to 40 lbs) the resort can supply food and water bowls as part of its pet-friendly amenities.

Both the One-Bedroom Premium King and One-Bedroom Premium Two-Double suites sleep up to four guests when the living-room sofa bed is used.

Late check-in is possible subject to availability; the staffed front desk will greet arriving guests, and you should contact the resort in advance if you expect to arrive outside the standard 4 PM–11 PM check-in window.

The resort is officially rated as a 3.5-star property.

Yes, every suite is equipped with a laptop-compatible safe so guests can securely store passports, electronics, and other valuables during their stay.

Yes, alongside the main outdoor pools the resort offers a dedicated children's pool that includes a fun waterslide for younger guests.

Yes, Eagle Aruba Resort provides on-site tennis lessons, giving players of all skill levels the opportunity to improve their game during their stay.

All suites feature 40-inch flat-screen TVs with premium cable channels and complimentary high-speed WiFi suitable for streaming.

Uncle Tony’s serves American, Italian, pizza, and other international dishes. Double Down Sports Bar & Grill offers American fare and lists vegetarian and gluten-free choices. Dunkin’ Donuts provides classic American coffee-shop items, while Baskin Robbins supplies ice-cream treats. Together, these outlets give guests multiple cuisine styles as well as vegetarian and gluten-free options.

The resort allows one dog per suite, and the pet must weigh no more than 40 lbs (18 kg).

No. Free private parking is available on site for all guests, and no prior reservation is required.

Yes. Cash is accepted alongside major credit cards, although the refundable USD 200 damage deposit must be paid—and is refunded—via credit card.

Yes. Every one-, two-, and three-bedroom suite is fully air-conditioned to keep guests comfortable throughout their stay.

Yes. Eagle Aruba Resort asks that you inform them of your expected arrival time in advance, either via the Special Requests box during booking or by contacting the resort directly.

Guests aged 18 years and older are considered adults for pricing and occupancy purposes.

Yes. The in-suite layout features a distinct dining area, allowing guests to enjoy meals prepared in their kitchenette comfortably.

Yes. Eagle Aruba Resort lists recycling bins among its in-room amenities, supporting the property’s Bronze EarthCheck sustainability certification.

The resort accepts American Express, Visa, Mastercard, Maestro, and Discover cards, and it also allows guests to pay in cash.

Yes. Guest feedback notes that staff commonly allow departing guests to remain on property and enjoy the pools and other amenities after check-out, subject to staff approval and daily availability.

Yes. The resort lists on-site wedding services, allowing couples to hold ceremonies and celebrations with assistance from the property’s events team.

Yes. Eagle Aruba Resort includes beach volleyball among its complimentary beach activities for guests.

Yes. The property notes a local meal-delivery service, so you can have food brought directly to your suite.

Yes. Guest feedback notes that a large supermarket sits directly across the street from the resort, giving guests easy access to full grocery shopping during their stay.

The resort asks that you contact them at least 72 hours before your flight to schedule the airport transfer. Use the phone number or email provided in your booking confirmation so staff can confirm flight details and advise any applicable surcharge.

No. Service animals are welcome at Eagle Aruba Resort and are exempt from all pet-related fees or deposits.

Yes. Every suite lists highchairs and dedicated children’s dinnerware among its in-room amenities, making mealtimes easier for families traveling with infants or toddlers.

Guest bathrooms feature modern rainfall showers and come stocked with eco-friendly toiletries and hair dryers for added comfort.

Yes. In addition to the restaurants, Eagle Aruba Resort lists a coffee shop/café and provides complimentary coffee and tea in the lobby for guests.

Yes. Eagle Aruba Resort provides complimentary coffee and tea in the lobby, and there is also an on-site coffee shop/café for additional beverage options.

Yes. A detailed resort Property Map can be viewed via the “Property Map” link in the Useful Links section of the Eagle Aruba Resort website.

Yes. Each suite offers a laptop-friendly workspace so guests can comfortably work or study using the resort’s high-speed WiFi.

No. The resort’s pet policy welcomes dogs only; other animals, including cats, are not allowed to stay on the property.

Every suite features a full kitchen equipped with a stove, oven, refrigerator, and the essential kitchenware needed for meal preparation.

Yes. The bar on property schedules live music three times a week and also runs a daily happy hour offering discounted drinks.

The resort houses 16 dedicated beach tennis courts for guest use.

Yes. The activities desk can book snorkeling, scuba diving, sailing trips, horseback riding, Jeep safaris, and guided shopping or town-center walking tours.

Oranjestad’s Main Square is roughly a 10-minute drive from Eagle Aruba Resort.

Each suite contains two 40-inch flat-screen TVs—one in the living area and another in the bedroom—so guests can enjoy entertainment from either space.

The resort is approximately 500 metres from Eagle Beach, a stroll of just a few minutes or a quick ride on the complimentary beach shuttle.

Yes, beach towels are provided and may be exchanged daily at no cost.

Yes. Complimentary pool and beach towels are provided for all guests.

Yes. Every suite features a pull-out sofa bed in the living area, allowing One-Bedroom units to sleep up to four people and larger suites to host additional occupants comfortably.

Yes. The resort lists dedicated concierge services that can help guests arrange tours, restaurant reservations, and other island activities during their stay.

Yes. Eagle Aruba Resort notes "shopping on site," allowing guests to browse and purchase retail items without leaving the property.

Yes. You may enter special requests in the booking form or contact the resort directly with your preferences, but every request is subject to availability and may carry an additional charge.

Both the Banquet Services price list and full food-and-beverage menu are published in the Business Services section of the Eagle Aruba Resort website. You may also request the documents or ask specific questions by emailing the events team at foodandbeverage@eaglearuba.com.

The fitness center is open 24 hours a day. Entry is granted with your room-key wristband, guests must be at least 18 years old, and proper athletic attire with closed-toe shoes is required.

The Department of Civil Aviation Aruba allows drone use provided operators follow basic international flight rules, fly only on 2.4 GHz or 5.8 GHz frequencies, and perform a full pre-flight check. You must email the DCAA (dca@dca.gov.aw) at least one working day before your planned flight to receive the complete list of conditions; no formal application form is required.

Direct bookings made through the resort’s website receive a complimentary welcome amenity on arrival and personalized insider tips from the local team. The offer applies to Flexible Rates on stays of seven nights or longer, cannot be combined with other promotions, and has no cash value.

You can volunteer as a flight companion for rescued dogs in the Flight Pups program or donate supplies at the Guest Donation Corner in the lobby. Each room also includes a reusable water bottle you can refill around the resort, reducing single-use plastic during your stay.

At check-in, the front-desk team hands you an overview of all scheduled activities, and a large digital screen at reception continuously displays the day-by-day timetable.

Villa Market is open Monday through Saturday from 9:00 AM to 5:30 PM and on Sundays and public holidays from 9:00 AM to 1:00 PM.

The on-property Baskin Robbins serves guests daily from 6:30 AM until 9:30 PM.

Yes. Each guest room is stocked with a reusable water bottle and an information card confirming that Aruba’s tap water meets high quality standards, so you can safely refill the bottle throughout the resort.

Yes. The resort notes a Kids Club that provides supervised activities and daily entertainment for children, allowing parents to relax while youngsters enjoy age-appropriate fun.

Yes. The Accessibility information states that wheelchair rentals and other mobility aids can be arranged in advance; contact the resort prior to arrival to secure the equipment you need.

Villa Market stocks a wide range of essentials, from sunblock and sandals to snacks, beverages, and other convenience items, so guests can pick up everyday necessities without leaving the resort.

Yes. Owners are required to clean up after their dogs while on property. Failure to do so can result in a formal warning and, in the worst case, eviction of the dog from the resort.

Yes. When you book direct on EagleAruba.com for seven nights or more, children aged 0–11 eat free when dining with a paying adult at the resort’s on-site restaurants, provided the free-breakfast option is selected at booking.

Yes. The resort offers a dedicated serene adults-only pool for guests seeking a quiet place to relax away from the main family pools.

A USD 25 fee is charged for lost beach towels or towel cards issued at check-in.

Local guests enjoy free Wi-Fi, access to an adults-only pool, a waterslide pool with mini waterpark for kids, the tranquil waterfall pool, complimentary beach shuttle with chairs and palapas on Eagle Beach, twice-daily happy hour, beach tennis, and optional lunch delivery from Uncle Tony’s—valid ID proving residency is required at check-in.

The Aruba ED Card is an online embarkation–disembarkation form that every visitor must fill out before arriving in Aruba. You complete it at www.edcardaruba.aw no earlier than three days before your flight, submit your personal and travel details, and keep the confirmation on your phone or printed for arrival.

Yes. Room delivery is available daily from 8:00 AM to 10:00 PM, and beach delivery operates from 11:00 AM to 5:00 PM so you can enjoy Uncle Tony’s menu in your suite or right on Eagle Beach.

Uncle Tony’s and the other on-site outlets state that they can prepare vegan or allergy-aware meals; simply advise your preferences in advance or let the chef know on arrival so appropriate dishes can be arranged.

Popular nearby options include Passions on the Beach at Eagle Beach, Barefoot Restaurant on Surfside Beach, Flying Fishbone in Savaneta, and Elements Restaurant at Bucuti & Tara Beach Resort, all praised for fresh seafood and sunset views.

The resort’s published Sustainability Policy focuses on six main goals: conserving natural resources through energy- and water-saving practices, minimizing waste by reducing, reusing and recycling, prioritizing sustainable and Fair-Trade sourcing, supporting the local Aruban community and economy, ensuring full legal compliance with staff training, and committing to continuous improvement with an annual policy review.

No. The ED Card portal recommends uploading proof of travel insurance, but insurance is optional; you can submit the online form and receive confirmation even if you do not attach a policy.

The resort features four pool zones: a waterslide pool with a mini waterpark for children, a tranquil waterfall pool, a quiet adults-only pool, and a main family pool area. All pools provide complimentary loungers and towel service.

Eagle Aruba Resort supports island causes through partnerships with Sgt. Pepper’s Friends, One Love Foundation Inc., Luna Foundation, and other local groups, and it promotes the Flight Pups program that helps rescued dogs reach adoptive homes abroad.

EarthCheck measures how a property manages its environmental footprint, supports the local community and economy, and preserves cultural heritage. Eagle Aruba Resort’s Bronze status confirms it meets the program’s baseline sustainability benchmarks in all of these areas.

Front-desk and guest-services staff speak both English and Spanish, allowing guests to communicate comfortably in either language during their stay.

You need to reserve at least 91 days before arrival to unlock the Early Bird Special, which offers up to 25 % off the resort’s Best Available Rate on selected travel dates.

Yes. Every 5 February the resort stages its annual Carnival Queen Election at the adults-only pool, where in-house teams compete in a lively evening of costumes, creativity, and music exclusively for staying guests.

The resort follows enhanced cleaning protocols developed with in-house and outside hygiene experts, has increased the number of hand-sanitizing stations throughout entrances, elevators, fitness, meeting areas, and offices, and has adjusted its cancellation policies to provide added flexibility for travelers.

Both the regulation tennis court and the 17 professional beach-tennis courts are open daily from 7:00 AM to 11:00 PM, and the courts are fully illuminated for evening play.

Courts are generally available on a first-come, first-served basis; for peak times or tournaments, you can check with the Front Desk to confirm availability or make arrangements.

Yes. Equipment rental is offered through Beach Tennis Aruba’s pro shop located beside the courts, so you can easily pick up rackets and balls if you didn’t bring your own.

The Accessibility statement lists four designated wheelchair-accessible guestrooms. These rooms have wider doorways, lowered sinks, and roll-in showers (available on request) to accommodate guests with mobility needs.

Visit the Owners Access page on EagleAruba.com and click “Request Facebook Group Access.” Complete the short form so the Members Relations team can verify your ownership and grant access to the private group.

Timeshare owners who are missing the monthly newsletter should email members@eaglearuba.com or call toll-free 888-607-1472 so the Members Relations department can update their contact details.

Open positions are promoted on the resort’s social-media channels and on the Careers page of EagleAruba.com. Interested candidates can complete the online information form there or submit an application via the email address provided on the Careers page.

The Premium Penthouse occupies the top floor, offering panoramic views, an expansive living area, and exclusive high-end amenities that set it apart from other suite categories.

Timeshare owners can visit the “Owners Access” section on EagleAruba.com, where they will find the login link and additional resources tailored to ownership needs.

No. Guests enjoy complimentary access to the 17 professional-grade beach-tennis courts simply by showing their room key, subject to court availability.

Yes. The One Bedroom Premium Condo lists a side-by-side washer and dryer inside the suite, allowing guests to handle laundry without leaving their accommodation.

The resort’s privacy policy confirms that you have the right to be informed about how your data is used, the right to receive a copy of the data you provided in a structured, machine-readable format (portability), and the right to object to certain processing activities. Eagle Aruba Resort supplies all required information in writing before any processing begins and will transmit your data to another controller on request when technically possible.

Yes. The resort explicitly welcomes guests of all sexual orientations and gender identities and is listed as LGBTQ+ friendly.

Yes. Eagle Aruba Resort operates as a privately owned timeshare resort with a dedicated Owners Relations team and an online Owners Access portal for current and prospective owners.

No. The property states that it does not carry an official Aruba Tourist Board rating; third-party sites display their own rating based on internal assessment criteria.

Direct bookings made on EagleAruba.com earn a resort Food & Beverage credit of USD 25 for stays of 3–4 nights, USD 50 for 5–6 nights, USD 75 for 7–9 nights, and USD 100 for stays of 10 nights or longer. The credit is applied once per room, per stay to on-site dining purchases, holds no cash value, cannot be combined with other promotions, and any unused balance is forfeited at check-out.

Yes. Guests who reserve directly through EagleAruba.com are eligible for free early check-in or late check-out (one benefit per stay), subject to availability on the day of arrival or departure.

The Senior Discount Rate is reserved for guests aged 55 or older. A valid ID confirming age must be presented at check-in to receive the discounted rate.

Airport bus transportation must be requested and prepaid at least 72 hours before arrival. De Palm Tours meets every incoming flight, provides a return-trip ticket with reconfirmation instructions, and the non-refundable service uses air-conditioned Volvo coaches for the 20–40-minute ride between the airport and the resort.

The resort’s blog highlights several popular Italian spots close by, including Gianni’s Ristorante Italiano in Palm Beach—well-known for tableside Fettuccine al Parmigiano—and Casa Nonna New York at the Ritz-Carlton for upscale handmade pastas and grilled specialties. Both venues are a short drive, and Gianni’s is within comfortable walking distance from Eagle Aruba Resort.

Yes. Eagle Aruba Resort lists dedicated business-center facilities, giving guests access to computers, printers, and other essential office equipment during their stay.

The privacy policy states that all data are transmitted over secure HTTPS connections with SSL encryption, staff follow strict confidentiality procedures, regular security audits are performed, and technical measures such as pseudonymization and coding of personal data are applied to safeguard guest information.

Yes. You can disable Google Analytics by installing Google’s browser add-on, available at https://tools.google.com/dlpage/gaoptout, which prevents the service from collecting usage data during your visit.

According to the resort’s road-trip blog, Aruba measures about 21 miles long by 6 miles wide. If you drive non-stop along the island’s main roads, a full loop takes roughly 2–3 hours, though most visitors plan a full-day outing so they can stop at beaches, viewpoints, and cultural sites along the way.

According to the resort’s privacy policy, data may be shared with temporary-work agencies, companies operating on-site commercial establishments, insurance firms, parking and car-rental services, travel agencies and tour operators, legal advisers, and other vendors that supply guest-requested services such as taxis, airport transfers, restaurant reservations, or activities. All such recipients are bound by confidentiality and must process the data in line with GDPR requirements.

Eagle Aruba Resort invites couples to join the Aruba I Do Vow Renewal Ceremony on 13 August 2025 at Wilhelmina Park in downtown Oranjestad, offering a sunset celebration and special Eagle Aruba–branded gifts for participating guests.

Yes. Although the courts belong to Eagle Aruba Resort, access for outside visitors is managed through Beach Tennis Aruba. Resort guests have priority and may play by showing their room key, while non-guests are allowed only if courts are available.

All tennis and beach-tennis courts are on site at Eagle Aruba Resort, a short walk from the guest suites, so you can reach them in just a few steps without leaving the property.

No. The privacy policy states that Eagle Aruba Resort will not transfer your personal data to recipients in countries inside or outside the EU and applies protective measures to keep all information securely stored.

The resort’s sustainability policy notes that guests may refill their complimentary reusable bottles at multiple water-refill points located throughout Eagle Aruba Resort’s common areas, ensuring easy access to Aruba’s high-quality tap water during your stay.

Suites operate on 110-volt electricity and feature standard U.S. Type B three-pin outlets that also accept two-pin Type A plugs.

Room rates incur a 27 % room tax plus a US $3.50 government/environmental fee per room, per night.

Yes. Parties booking 10 rooms or more can secure group pricing by calling the resort’s Group Coordinator at 888-817-5735.

Yes. A surcharge of US $24.80 per person, per night applies to the third and fourth guests staying in the same suite.

Maintenance fees are payable each year on 15 October, prior to the year of usage.

The Three Bedroom Premium Condo accommodates up to eight guests using one king bed, two queen beds, and a queen-size sofa bed in the living area.